What is Lean
- Lean is a way of thinking
- Lean is a way of doing more with less – less human effort, less equipment, less materials, less time and less space
- Lean aims to come closer and closer to providing customers with what meets their needs
- At the heart of Lean are flexible, motivated team members continuously solving problems
Lean enterprise is about delivering the right service at minimum cost. This requires companies to focus on:
- Customer value by understanding and agreeing exactly what your customer needs
- Understanding all your business processes and how they impact on customer value
- Smoothing the flow
- Pulling value through the chain
- Continuing to attack waste
Lean seeks to:
- Keep work flowing, synchronised to delivery requirements
- Achieve error prevention rather than checking
- Minimise work in progress, queues and delays
- Work to the beat of customer demand
- Enable people to work in self managed teams to deliver first class service
- Achieve active involvement of everyone in the improvement process
- Focus on process not function
